I had some issues with PDF export functionality in HCL Connections the last weeks.
The server became unresponsive multiple times due to high load from PDF exports. To quickly address the issue, the simplest solution is to disable the PDF export feature by configuring the icxt.pdfexport.access.requiredrole
property in the Resource Environment Entries.
This week, I investigated an issue with the advanced profiles search in HCL Connections. I had a system which did not show any results in the advanced search for the department number of Connections profiles.
HCL support tried for three months to reproduce the issue, and the users missed the option to search for their teammates with the advanced profiles search.
In the last blogpost I showed how I use an instance of changedetection.io on a Raspberry Pi to monitor and track changes in a ServiceNow portal.
Meanwhile, I tweaked this a bit more and found a way how I can monitor the RSS Feed of my blog to post a toot on mastodon when I created a new blog post.
The HCL Software knowledge base is built with ServiceNow . You can register and subscribe for channels and documents. You receive mails for new documents and changed documents you have subscribed for.
Last week I checked some HCL Connections 8 CRx downloads in Flexnet and recognized these packages available since 2024-06-13:
I showed, in several slides and sessions, how you can use the search-admin role in the search application of HCL Connections for troubleshooting and reviewing some key configurations.
In several environments, my user or other administrative users have this role, just to access the link to /search/serverStatus
for example.