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Our users are often building Highlights and Overview pages within HCL Connections Communities, where they link from one description widget to RTE or from one RTE widget to another.

We found that these anchor links often disappear behind the top navigation bar and the users wonder what happened.

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In late 2021 I had an HCL Connections environment starting swapping, because the AppCluster used more than 30 GB of memory.

The system has

  • two nodes
  • is installed with the medium-sized deployment option
  • About 7500 users with a high adoption rate, because Connections is also used as intranet
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Yesterday I updated a Connections environment to the latest CFix. In other environments I found that PushNotification Cluster was not started after the update, like described in the knowledge base document PushNotification broken after upgrading to CFix.65CR1.2201 . In this update the application and cluster were running, but not working at all. Browser console.log showed the error:

Error connecting to push auth sync service /servic/info: RequestError: Unable to load https://cnx-fqdn/push/service/info status: 500
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When I test topics with the different Connections editors (CKEditor, Textbox.io and TinyMCE), I always used multiple users in my test environment, installed the editor selector ear and then gave each of the test users a different editor. That’s easy with the different j2ee roles, but I always had to use multiple browsers or sandboxes to see them next to each other.

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HCL Support published a collection of links to MustGather informations for Connections and addons. That’s the perfect starting point to start troubleshooting and collecting logs for your support cases. Collecting Data: Repository of MustGather for Connections
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I wrote about font loading from external CDN in the post Hiding The Create Community Button 2nd last year and hoped this is finally fixed for all Connections applications. A good summary on the reasons to not allow external font loading is Blocking Web Fonts for Speed and Privacy .

So I checked with a Connections 7 deployment with the latest CFix (CFix.70.2112) deployed, if this is still an issue with Connections.

In former Connections’ versions we found external fonts loaded in Orient Me (/social), Communities Catalog (/communities) and the Admin panel (/cnxadmin/).

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