After some deployments of IBM Connections pink and IBM Cloud private, I want to share some tools, links and hopefully helpful information around these products. Sources to start with troubleshooting Orientme Blogs: Nico Meisenzahl Socially Integrated IBM Think: Two Wrongs Don’t Make a Right—Troubleshooting IBM Connections IBM Technotes: If Redis is not reachable, Indexing and Analysis tries to reconnect for 8 times and then fails Mongo and Redis Pods in an Unknown State Some shortcuts, commands and tools During my reading and researches, I optimized some of the shown scripts in the above mentioned links.

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Here for example embedding a video to a blog post. Prerequist is that you’ve no fear to change some html source. Upload the video to the Files application in Connections All blog readers need to have access to the video file Easiest way is to upload to Community files and use it in the Community blog directly in this community Open the file within IBM Connections Docs Viewer and click on ABOUT – Get Links Copy the “Link to download file:” to the clipboard Now create a new blog post (add heading, tags, additional text)

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. I screwed up that post today when I tried to edit on my mobile. Sorry for that. I added some details to get a better overview on that topic. With IBM Connections 6.0 CR1, one of the main security concepts was changed. Former versions use blacklisting to manage most of the security topics, now the complete opposite is used – white-listing. So up to IBM Connections 6.0 everything was allowed until it was not excluded in one of the blacklist files. This files are stored within the Deployment Manager profile/config/cells/<cellname>/LotusConnections-config/extern. Now with Connections 6.0CR1 everything is forbidden, until it is enabled in the white-list.

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During the week we integrated IBM Connections and IBM Docs in our test environment and everything worked fine. Then we moved the configuration to production and most of the stuff was working, like showing Business cards, profile pictures and Connections files to add into mails. Docs Viewer and uploading files from a mail to Connections generated an error: “because of an internal server error” I digged into it with Burpsuite and Fiddler4, in the meantime a customer called me and described the same symptoms. Within the traces I found that the systems which didn’t upload the files had following header set:

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This time Social Connections is hosted in Vienna. The austrian capital is a great place to meet new and old friends. I love the city and the awesome dialect, to listen and practise a little bit, start with the lovely video about the only word you really need to survive in Vienna. The next two days are packed with informations about IBM Connections and I hope to get in touch with the developer team of Pink to see the next planned features. The agenda promises a good mix for all people interested in IBM Connections, developers, administrators and adoption experts can attend and discuss with speakers, IBM developers, product managers and IBM Business partners.

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