KB: PushNotification broken after upgrading to CFix.65CR1.2201

by Christoph Stoettner
Read in about 1 min · 178 words

This one cracked me up. No pun intended.

Photo by Luis Vilasmil | Unsplash

Yesterday I updated a Connections environment to the latest CFix. In other environments I found that PushNotification Cluster was not started after the update, like described in the knowledge base document PushNotification broken after upgrading to CFix.65CR1.2201 . In this update the application and cluster were running, but not working at all. Browser console.log showed the error:

Error connecting to push auth sync service /servic/info: RequestError: Unable to load https://cnx-fqdn/push/service/info status: 500

console.log error after installing the CFix

So I tweaked the workaround from the knowledge base document above. I used the find command with the option -exec which is great for running commands on all found files. So we can search and move the files in one step.

  1. On each Application Server Node, go to this directory:
# <WAS_HOME>/profiles/<profile_name>/installedApps/ConnectionsCell/PushNotification.ear
cd /opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/ConnectionsCell/PushNotification.ear
  1. Move files
# Create a backup directory
mkdir ~/backup_pns
# Find and move the files
find -name \*slf4j\*1.7.5\* -exec mv {} ~/backup_pns \;
  1. Restart the PushNotification application or PushNotification Cluster
Author
Add a comment
Error
There was an error sending your comment, please try again.
Thank you!
Your comment has been submitted and will be published once it has been approved.

Your email address will not be published. Required fields are marked with *

Suggested Reading
Card image cap

When I test topics with the different Connections editors (CKEditor, Textbox.io and TinyMCE), I always used multiple users in my test environment, installed the editor selector ear and then gave each of the test users a different editor. That’s easy with the different j2ee roles, but I always had to use multiple browsers or sandboxes to see them next to each other.

Read in about 2 min
Card image cap
HCL Support published a collection of links to MustGather informations for Connections and addons. That’s the perfect starting point to start troubleshooting and collecting logs for your support cases. Collecting Data: Repository of MustGather for Connections
Read in about 1 min
Card image cap

I installed HCL Connections Docs 2.0.1 on top of an already installed HCL Connections 6.5CR1 with Docs Viewer. Usually a simple task, the installation was smooth, after the mandatory restart the Edit button in the files’ application appeared and all looked good, but when the users clicked on edit a white page was loaded.

Read in about 4 min