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I showed, in several slides and sessions, how you can use the search-admin role in the search application of HCL Connections for troubleshooting and reviewing some key configurations.

In several environments, my user or other administrative users have this role, just to access the link to /search/serverStatus for example.

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Aaron Burden: Fountain pen and a notebook

IBM released a tech document on friday with title: Search fails with the error CLFRW0060E: Input-output exception .

This document solves one of my problems i had in a demo environment since two weeks. I traced the environment, checked j2ee roles, reinstalled CR3 and 4, redeployed search and activities, but i always got an error, when the search wants to access the activities seed list.

So what happened? I want to show the /search/serverStatus page in a course and for this i want to remove all warnings and errors. When you don’t set SEARCH_SEEDLIST_TIMEOUT, you get a warning, that the variable is not set.

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Aaron Burden: Fountain pen and a notebook

On one of my IBM Connections Site i had a problem with directory search (better the typeahead search). When we searched single characters no business cards are displayed.

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I use Firebug for Chrome here and you see, that the search gets an result back from Connections, but no business cards are displayed.

When i open this get statement i get a list of profile documents in JSON format:

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In this case i a got a list of about 20 User profiles. When i search a little bit more detailed i get an error of a Javascript, which should interpret the JSON list. Thanks to the developer (I think it is a dojo script)! “There was an error!” is a great response for troubleshooting and searching the error on Google or Bing!

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