Problems with Mobile Fix and IBM Connections 3.0.1

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Author: Christoph Stoettner
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HCL Connections Fix Mobile

Fountain pen and a notebook

Photo by Aaron Burden | Unsplash

The last two weeks i installed two IBM Connections 3.0.1.

After installing i went to IBM Fix Central and look for the latest fixes. There are 7 Fixes available and for Multi Mobile Patch it shows a superseded fix. So i decided to download patch one to seven and ignored july mobile update.

fixcentral1

I installed the fixes as ever.

  • Updating updateinstaller

  • Disabled node synchronisation

  • Disabled Application Server automatic starting

  • shut down the Clusters

  • synchronize nodes

  • and so on.

After the installation i can’t use the mobile apps for iOS, android or Blackberry. The error messages shows “You have to install the July 2011 mobile patch to use this app.”

I made a download on Fix Central again, because i thought i made an error to ignore the july patch (LO61851), so i mark LO64399 (October Patch) to download and activated “Include requisites: Yes” and got following download options:

fixcentral2

No other patch is shown as prerequist for this mobile patch! But i downloaded july fix (LO61851) to test this one.

I uninstalled LO64399 and startet again with LO61851. No success! After restarting i installed LO64399, but no mobile App works.

Shazza Bellamy gave me the hint to install the august mobile fix (LO63049). I searched on Fix Central, but no download was available. One of my colleagues stored the patch on our NAS and she sent it to me too. After uninstalling the other two mobile fixes i installed august fix (LO63049) and restartet again and what should i say? On both Connections Installations the mobile Apps are working.

I don’t know why LO63049 isn’t available on Fix Central and i have no idea why LO61851 is not enough for mobile Apps on my new installations. I have older systems which are updated from 2.5 or 3.0 where only LO61851 is installed and mobile apps are working.

Perhaps i can save you time with this post, because i invested some days on discovering the error and installing fixes again and again.

Update:

Today i read a post on IBM Developerworks, which describes the error and a solution. Sjaak Ursinus found the reason of the failing update: ifix LO64399 and Windows 2008 R2

Author

Christoph Stoettner

I work at Vegard IT GmbH as a senior consultant with a focus on collaboration software, Kubernetes, security and automation. I mainly deal with HCL Connections, WebSphere Application Server, Kubernetes, Ansible, Terraform and Linux.

Sometimes my daily work results in technical talks and blog articles, which you can follow here more or less regularly. You can find the presentations in the main menu under public speaking .

I created a list of tools I use regularly, most of which have been released under an open source license.

In my spare time I read a lot, test all kinds of technical software and gadgets and try to follow about 200 RSS feeds.
Here you can find a collection of them.

This is my private blog, all opinions are my own.

           

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