This article is possibly outdated. It mentions an older version of a software or tool. I haven't checked if the links are still working!
IBM sold their collaboration tools portfolio to HCL Software in 2019, so the product names changed and most of the IBM links are no longer working.
Michael Porter wrote a very interesting article with three examples, why Identity Management is really important.
Some of the biggest usability pain points I’ve seen had less to do with the UI and more to do with the process of setting the users up correctly so they can see all the content to which they are entitled.
Thanks.
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