Weird problem with Lotus Connections Activities Integration in Notes Client

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Author: Christoph Stoettner
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Fountain pen and a notebook

Photo by Aaron Burden | Unsplash

Today i had problems to recreate my Activities Sidebar connection after a Notes Client reinstall.

Each time when i want to connect, i got the following error message:

Cannot connect to the Activities Server.

Either the URL is incorrect, the server is down, or a firewall may be preventing you from reaching the server. Check the URL, your firewall settings and the server status and try again.”

Error message when testing connection to IBM Connections Activities

When i use the credentials in my browser or the integrated Notes browser, i could login, so server is responding and credentials were ok.

Then i had a look in my Domino person record and found out, that the shortname i used is not the first one which is configured. So i used the first shortname for activities sidebar and …

IT WORKS!!!

Resumé:

The first shortname in your person record is very important for Lotus IBM Connections. I had several issues when sorting changes in the shortname field, so leave the sorting (because TDI use this for mapping to profiles database) and use the first shortname for the activities sidebar in Lotus Notes.

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Aaron Burden: Fountain pen and a notebook

Today Luis Benitez annouced the new Connections 4 Plugins for Lotus Notes .

The zip-file contains all three operating system installer. Windows, Linux and Mac, but i had no success to install through xpd.mac-addon.pgk, because the preinstall script stop the installation.

You can open this file in finder:

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Now you can copy the updatesite folder to an other place and use File – Application – Install in Lotus Notes. Point the Install to the updatesite folder and install the whole package. I have to restart twice, but after this i can use the new Status Update, Files and Activities Plugins.

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I showed, in several slides and sessions, how you can use the search-admin role in the search application of HCL Connections for troubleshooting and reviewing some key configurations.

In several environments, my user or other administrative users have this role, just to access the link to /search/serverStatus for example.

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